Refund policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns
You have 30 days from the date of delivery to return an item for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping
You are responsible for the cost of shipping items back to us. Shipping costs are non-refundable. Return shipping times may vary depending on the item.

Contact Us
If you have any questions about our return policy, please email us at hello@hausova.com.